Sammelthread: Capra AL 27/ 29 | MJ: 2018-2020 | Riss Kettenstrebenverbindung & Lackschaden Sitzstrebe

Schaden am Capra, nach Modell und Fahrtyp.


  • Umfrageteilnehmer
    142
Dabei seit
28. April 2009
Punkte Reaktionen
57
So, YT have gotten back to me after their inspection. They're saying this is the way it's meant to be, the axle is 'self centering', and apparently the bearings not 100% pressed in the way it should be. Funny then they couldn't tell me that via email and I had to send it in. Or it's bullshit. Anyway, I'm done with them.
hope you don't do it the same way with your doctor "man i called him and sent him pictures, i even coughed in the phone but he still wanted to see me, just to tell me that i need to rest and get fine after a week" ...

sometimes they need to check what's the cause of the missallignement, probably it could've been an issue but they inspected it and didn't find any, so you're lucky to get your bike back without waiting for spareparts
 
Dabei seit
9. Dezember 2007
Punkte Reaktionen
12
Ort
Amsterdam, NL
hope you don't do it the same way with your doctor "man i called him and sent him pictures, i even coughed in the phone but he still wanted to see me, just to tell me that i need to rest and get fine after a week" ...

sometimes they need to check what's the cause of the missallignement, probably it could've been an issue but they inspected it and didn't find any, so you're lucky to get your bike back without waiting for spareparts
Dude, a bike is somewhat simpler than the human body don't you think? I even drew them a very clear schematic picture with all dimensions indicated, and they said over email that that was definitely not the way the frame should be. And now they tell me it definitely is. So something is not exactly lining up at YT.
 
Oben