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I just receive a message from YT, They don't have the rear angle and told me that the waiting time is 4-6 weeks .... In france the max delai for the consumer service is 5 weeks. Do you think we can start a legal procedure ?
I have a 29. Still in YT hand . I spoke with the SAV this morning and my bike is still in the waiting list (since 11/02/2020), so I think they have to much work.....
email :
ME:
I just dropped off the bike at the post office. I have several questions to know how this after-sales service goes:
Is the part in stock?
How long will the bike treatment take at YT?
What are the modifications to the bike?
Is the rear triangle modified so that I don't end up with a...
I send a message today about it and the SAV didn't want to talk about it. So I think they will just replace the broken piece with 0 modification for the future .....
hello, i have the same issue with a yt capra all base 2019, i just send a message to yt for the warrentie with the link of this thread because it s seem that a lot of people have this issue. I hope they will do something.....