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thank you for the quick reply. Could you tell me more about the procedure and how long would it take for me to get a light back? Also, can I return it to the store I bought it from so they send it back?

Hi @SIGMA-Support I recently bought Buster 2000HL and today I had my first issue. The battery pack indicated 50% of the battery with 2 of 4 green lights. A couple of minutes after that it stopped working and upon pressing the test button on the battery it did nothing and I couldn't turn it ON...