From my point of view, Hibike is a complete disaster. Not only is the user interface and communication a mess, but their attitude towards the customer is a joke.
In my case, the order confirmation arrived after 1–2 days, but few days later I received a cancellation for both orders I had placed. The day after that, the products were listed again, and I was left with €15 in refund fees charged by my bank. No explanation or response from them.
By comparison, I’ve placed over 50 orders with RCZ over the years, and not a single one has ever been cancelled on their end. I always get a quick response within hours.
etc.) noch nicht so geblickt: anschreiben und Preisanpassung anfragen oder so wie ich lieber kompliziert und nervig sein? 
