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There was not much need for communication, but it was always good and fast. Maybe they have some problems with their babel fisch translating english?Finally, what has been your experience when communicating with Nicolai?
What is the reason for not being recommended? Is it a structural issue e.g. chainstay hitting the seatstay, not being able to achieve full travel or just because of the specification difference from the advertised values e.g. head angle being so different?
Second question is, when ordering the frame, can I choose the mutator(s) I want and have it mounted from the factory? If not, any idea which are the factory/stock mutators for a small frame?
Finally, what has been your experience when communicating with Nicolai?
I know they're a small company, should I expect it to be slow? Some other brands have been much faster to respond, not sure what to make of it and am wondering if the process of ordering/support would be the same.
I had actually created a new thread for these questions, but it looks like this thread is the place to ask.
I always got detailed answers within a couple of hours regarding request per email. Best service so far. I also contacted them by phone.Hi,
I'm asking this here, maybe someone has answers, since Nicolai seems slow to answer such questions on email.
I'm thinking of getting a small G1 frame, and going with the 15mm seatstay mutator, which would raise the BB and steepen the HA quite a bit.
The thing is, in their docs, this frame/mutator (the 15mm one, mutator ID 106, link here) combination is "not recommended". My question is why?
What is the reason for not being recommended? Is it a structural issue e.g. chainstay hitting the seatstay, not being able to achieve full travel or just because of the specification difference from the advertised values e.g. head angle being so different?
Second question is, when ordering the frame, can I choose the mutator(s) I want and have it mounted from the factory? If not, any idea which are the factory/stock mutators for a small frame?
Finally, what has been your experience when communicating with Nicolai?
I know they're a small company, should I expect it to be slow? Some other brands have been much faster to respond, not sure what to make of it and am wondering if the process of ordering/support would be the same.
I had actually created a new thread for these questions, but it looks like this thread is the place to ask.
Thanks!
I always got detailed answers within a couple of hours regarding request per email. Best service so far. I also contacted them by phone.
I did get an email a few hours ago, and as B1H4 mentioned, they suggest mounting the mutator and doing a collision check, which isn't ideal, since if it wouldn't work, I'd have to return it
Can anyone please measure the clearance between the seatstay & seat tube?
Wieder da, diesmal unverbeult.TNC ist schon mal vorbildlich.
Nach genau 15 Minuten eine persönliche Antwort mit Hinweis der Weiterleitung zu Sram.
Ich hoffe, ich langweile Euch nicht mit nicht Nicolai Themen.
Dann muss man aber die Leitung öffnenKann man doch ordentlich unter der Dämpferaufnahme durchführen.
Ja ich weiß, hab auch noch g16 im Keller und am g19 war es ja auch.
Deswegen hab ich am G1 die außenliegenden Halterungen genommen. Könnte man doch auch sicher nachträglich am G16 anbauen, ist ja nur kleines Loch mit Gewinde
Verständlich. Aber frag doch Mal an ob das Nicolai dir machtGlaub dafür fehlen mir die Eier, um in den Rahmen bzw. die Dämpferaufnahme zu bohren
d wegen dem Leitung öffnen, das macht man ja nur bei der Montage oder Demontage, nicht alle paar Tage..